As President of Catalyst Communications, Ben Proulx is a recognized leader in crisis management, crisis communications, and reputation management. He’s the mind behind the Engagement with Intent Framework, the only public participation model designed specifically for the public sector. 

With extensive experience guiding organizations through crises — from wildfires, floods, and train derailments to professional impropriety, fraud, and cyberattacks — Ben’s insights are invaluable. 

This session is FREE for IABC members and packed with practical tools to help you manage high-pressure situations and build resilience.